Windows 8 setup guide
Windows 8 setup guide
Open the Windows Search Bar by hitting the Windows key and the letter ‘q’. Inside of the search box, type in ‘Control Panel’.
The Control Panel icon should appear to the left. Click to open the Control Panel.
Open ‘Network and Internet’.
Open the ‘Network and Sharing Center’.
Choose ‘Set up a new connection or network’.
Choose ‘Connect to a workplace’, and click the Next button at the bottom.
If you have another connection already present, you’ll be asked if you want to use a connection that you already have. Choose the radio button that says ‘No, create a new connection’ and click the Next button at the bottom.
Choose ‘Use my Internet connection (VPN)’.
For Destination name, please choose a name that you will recognize for the connection. For Internet address, field, fill in the server IP from our Dynamic VPN and Chines list or Mini Dynamic (dedicated VPN check our mail to you) according to your purchased package that you would like to connect.
Do *not* put a checkmark next to ‘Use a smart card’. It is optional to put a checkmark next to ‘Remember my credentials’ and ‘Allow other people to use this connection.’ Click the Create button at the bottom.
The VPN connection will show in a list to the right.
Right-click on the VPN connection you just made and choose ‘View connection properties’.
Click on the Security Tab. Under the heading ‘Type of VPN:’ choose ‘Layer 2 Tunneling Protocol with IPsec (L2TP/IPsec)’. Click the Advanced Settings Button.
Click the radio button next to ‘Use preshared key for authentication’. Enter ‘12345678’ (without the quotes) as the preshared key, and then click the ‘OK’ button below.
Back in the Security tab, click the radio button next to ‘Allow these protocols’. Place a checkmark next to ‘Microsoft CHAP Version 2 (MS-CHAP v2)’ if one does not already exist and make sure no other check box is selected.
Click on the Networking Tab. Remove checkmarks from everything except ‘Internet Protocol Version 4 (TCP/IPv4)’. Click the OK button at the bottom. You can now have peace of mind that your online activities are secured from prying eyes.
iPhone and iPad setup
Navigate to your home screen (or whichever page contains the ‘Settings’ app) by closing the current app, pressing the ‘Home’ button near the base of the unit, or by swiping to the ‘Spotlight’ search, and entering ‘Settings’. Launch the ‘Settings’ app with a single tap.
Once the ‘Settings’ app is open navigate to the ‘General’ category and open it with a single tap.
In the ‘General category find the VPN settings and open it with a single tap.
When the ‘VPN’ settings panel opens tap the ‘Add VPN Configuration…’ with a single tap.
Once the ‘Add Configuration’ panel opens tap the ‘Type’ which is defaulted to ‘IKEv2’ and tap ‘L2TP’ to change the protocol. Then fill in a descriptive title of your choice for the new VPN connection. For the ‘Server’ field below, fill in the desired host from VPN Account Details Emailed. When filling in the ‘Account’ and ‘Password’ fields, keep in mind our authentication system is case-sensitive. Do NOT enable the ‘RSA SecurID’ field between the ‘Account’ and ‘Password’ fields. For the ‘Secret’ field enter ‘vpnshazam’ in all lower case. Confirm that the ‘Send All Traffic’ switch is in the ‘ON’ position. Finally, look for the blue ‘Done’ button in the upper-right corner of the panel and tap to commit your settings.
After saving, you will be brought back to the previous VPN connections page. To test the connection, look for the first item at the top of the category labeled ‘VPN Configurations’. After you have selected your connection, marked with a ‘check’, look for the toggle switch at the top of the frame, tap the toggle to enable a connection. Any error or warning messages will displayed next to ‘Status’. If you can’t seem to get beyond this point, confirm that you’ve entered your username and password correctly. Contact our support team for further assistance though our support center, making sure to provide any error or warning messages shown in the status indicator.
Once a VPN is saved in your device you can connect by tapping the ‘Settings’ app from your home page. Followed by tapping the ‘VPN’ option toggle near the top of the list. Note this will connect you to the VPN server with the check mark in the ‘VPN’ settings panel under ‘General’ Settings..
Please note that iPhone will disconnect VPN when it is not in use (When you are not surfing the Internet). Also, whenever you change cellular network, iPhone will drop VPN connection and you will need to connect manually again. Please complain to Apple to fix these bugs.